How we work

The following is a brief description of how we work, intended as a guide to assist anyone considering using our services decide if we are a suitable partner for them.

Toscana Verde is a business that provides support, advice and technical services to assist our clients to safely and affordably locate, purchase, renovate (if required) and manage property in Northern Tuscany. We work with Italian partners who sell property and arrange maintenance and building services on behalf of our clients.

We work only in a limited area of northern Italy as we prefer to offer an excellent service in a small area rather than a poorer one over a wide region. However, we can provide a range of technical services, including assistance with the purchase of property found through other agents, throughout most of northern Italy.

Although our website is designed for the UK market we have worked with a wide range of clients from many countries. These have ranged from people looking for very inexpensive rural property, needing complete reconstruction, to luxurious and expensive ready-to-use property. We are happy to assist our clients find either a holiday home or a property suitable for permanent relocation.

Our principal role in property sales is to mediate between all parties, to ensure our clients are aware of suitable available property, understand the costs and responsibilities of being an Italian property owner, and get the opportunity to view property suitable for their needs. We believe that we can provide the best service by learning as much as possible about each client's requirements, likes and dislikes at an early stage.

Each property listed on the Toscana Verde web site has been personally inspected by us. We list only property that we consider suitable for our clients. We are happy to give a personal, although possibly biased, opinion on any property - and sometimes offer property we personally hate if we consider it offers value for money or is of a type we know to be in great demand. We make no attempt to "hard sell" any property and understand in some cases we simply cannot offer the sort of property for which a particular client is searching. When this is the case we are happy to use our local contacts to find other suitable property or to suggest other ways they can find what they want.

If we arrange property viewings for you these will be conducted by a licensed and English-speaking Italian agent who will be able to provide further details about the property and answer any questions as you view. We book a firm appointment for each client allowing sufficient time for them to examine each property in detail.

Because of this, and as our services are very popular, it is sometimes impossible to arrange viewings at short notice and recommend that you give us as much notice as you can. As we honour appointments we make with our clients we ask that they let us know if they will be late for an appointment with our agent, or if they need to cancel.